IRC HR SERVICES

Sales Representative

Principal Duties and Responsibilities

  • Plan an and prioritize personal sales activities and customer/prospect contact towards achieving agreed business aims, including costs and sales – especially managing personal time and productivity.
  • Plan and manage personal business portfolio/territory/business according to an agreed market development strategy.
  • Manage product/service mix, pricing and margins according to agreed aims.
  • Maintain and develop existing and new customers through appropriate propositions and ethical sales methods, and relevant internal liaison, to optimize quality of service, business growth, and customer satisfaction.
  • Use customer and prospect contact activities tools and systems, and update relevant information held in these systems.
  • Plan/carry out/support local marketing activities to agreed budgets and timescales, and integrate personal sales efforts with other organized marketing activities, eg., product launches, promotions, advertising, exhibitions and telemarketing.
  • Respond to and follow up sales enquiries using appropriate methods.
  • Monitor and report on market and competitor activities and provide relevant reports and information.
  • Record, analyze, report and administer according to systems and requirements.
  • Communicate, liaise, and negotiate internally and externally using appropriate methods to facilitate the development of profitable business and sustainable relationships.
  • Attend and present at external customer meetings and internal meetings with other company functions necessary to perform duties and aid business development.
  • Attend training and to develop relevant knowledge, techniques and skills.

Requirements

  • Acknowledge receipt of emails from clients and directly cater to them
  • Replying and attending to Management request on the SAME DAY
  • Call clients after sending quotations to make sure they received
  • Followup with all departments on pending issues all the time; inspections, pricing, etc
  • Set meetings with all potentials
  • Send Sales stats on a daily Basis
  • Send Daily reports with exact time frame
  • Preparing MOM after every meeting and setting a day on task manager to check them once a month
  • Commission and target achievement reports at the end of each month
  • Followup rate
  • Speed with work especially follow-up calls.
  • Training on cold calls
  • Accuracy with work especially with quotations and checking quotations; ALL quotations should be checked and parafed

 

 

 

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