Responsibilities:
- Prepare and serve a variety of hot and cold beverages, including coffee, tea, and specialty drinks, following the company’s recipes and standards
- Greet customers warmly, take orders accurately, and provide recommendations based on their preferences
- Ensure all beverages are presented in an appealing and professional manner
- Operate and maintain coffee machines, grinders, blenders, and other beverage equipment efficiently
- Maintain cleanliness and organization of the beverage preparation area, adhering to health and safety regulations
- Monitor stock levels of ingredients and supplies, reporting shortages to the supervisor for timely restocking
- Promote additional specialty products to enhance the customer experience and increase sales
- Confirm and deliver orders promptly and correctly to customers
- Address customer concerns or issues related to beverages professionally and escalate as needed
- Work closely with the service team to ensure smooth and efficient operations during busy periods
Qualifications:
- Previous experience as a barista or in a similar role is preferred
- Strong knowledge of coffee preparation techniques and equipment
- Excellent customer service and communication skills
- Ability to work efficiently under pressure in a fast-paced environment
- Attention to detail and commitment to quality
- Familiarity with health and safety standards related to food and beverage preparation